Yes! We are always happy to discuss large orders, from retail to riding club we will do our best to help.
Just get in touch with your requirements and we can give further details on the types of discount we can offer.
How do I order a custom made item?
If you would like any item in another colour or size, please get in touch via email or using the "Contact Us" section in the menu options, and we will be happy to dicuss this with you.
You can find other colours available in our "Gallery" section and we are adding new colours regularly.
Alternatively if you have any colours in mind, or another item you would like us to match your custom order to, please do get in touch and we will be happy to send you some colour sample pictures to choose from.
Payment
Which payment methods do you accept?
We currently accept all major Debit/Credit cards and paypal, via the checkout.
If you wish to pay by any other method, such as Bank Transfer, please do get in touch and we will do our best to help
What is your return policy?
We hope you will be happy with your purchase, however if you are not completely satisfied for any reason, you may return it to us for a full refund, store credit or an exchange.
All returns must be postmarked within 14 days of the purchase date, and must be returned in new and unused condition.
If you wish to return an item please contact us either via email or using the contact us page in the menu options.
Please note return shipping will not be reimbursed.
Shipping
Which postal service do you use?
We currently send all of our items out via Royal Mail, but if you wish to discuss using another service please do get in touch.
How long will it take for my item to arrive?
All items in our store are handmade to order, so although we always try our best to get your order out to you as quickly as possible, please do allow up to 10 working days for dispatch.
If you need an item for a specific date or event, please do get in touch prior to ordering and we will try our very best to meet the deadline requested.
